About Us
By integrating diverse medical resources, we provide patient-centered medical consultation and coordination support services.
COMPANY PROFILE
A One-Stop Medical and Wellness Tourism Platform Connecting Global Healthcare Resources
AGH is a global, independent general healthcare and medical tourism service platform, operating autonomously and not affiliated with any single medical institution.
We integrate resources from multiple top-tier (Class A tertiary) hospitals in China, international MDT (Multidisciplinary Team) specialists, nationally recognized medical authorities, and cutting-edge medical technologies. Through this integrated network, AGH provides patients with professional, objective, and precise health assessments and treatment recommendations.
At the core of AGH lies the ability to bridge medical care and wellness resources across regions, creating a seamless, end-to-end health journey for patients – from diagnosis and treatment to rehabilitation and medical travel.
VISION & MISSION
Vision
To become the most trusted cross-border healthcare and medical tourism integration platform in the Asia-Pacific region, ensuring every patient has access to precise, personalized, and high-quality medical and wellness care – without geographical boundaries.
Mission
•Help patients overcome barriers of geography, resource availability, and medical information gaps
• Enhance treatment accuracy and success rates through MDT
(Multidisciplinary Team) integration
• Create a safe, comfortable, and trustworthy medical tourism experience
• Connect the global healthcare ecosystem and serve as a vital bridge to international medical resources
CORE VALUES & SERVICE PHILOSOPHY
Global Resource Integration
Connecting China’s Class A tertiary hospitals, international medical centers, and premium wellness institutions.
MDT Multidisciplinary Consultation
Collaborative, multi-specialty evaluations to significantly improve diagnostic accuracy and clinical outcomes.
Integrated End-to-End Care Pathway
Comprehensive coverage across the entire healthcare journey: Assessment > Treatment > Rehabilitation > Follow-up
Personalized Medical Solutions
Customized treatment pathways based on individual medical conditions and personal health profiles.
Full-Cycle Care & Patient Support
Seamless coordination of appointments, medical interpretation, care accompaniment, and itinerary management – ensuring peace of mind at every stage.
Exclusive Authorized Service Team in Southeast Asia
Ensuring smooth hospital treatment processes, continuous post-treatment follow-ups, and assistance with medical insurance claims.
CORE TEAM INTRODUCTION
Charlize Thum
Chairman
Charlize Thum brings over 17 years of experience in high-net-worth client advisory and more than 5 years of expertise in cross-border healthcare and wellness integration. She specializes in medical coordination, healthcare resource integration, and cross-border strategic planning, supporting individuals and families with complex, multi-jurisdictional healthcare and long-term planning needs.
She currently serves as Director of Global HealthyWay Sdn Bhd, where she oversees medical tourism initiatives, hospital collaborations, and cross-border healthcare coordination between Malaysia and China. She also holds a directorship at IFEA (M) Sdn Bhd, contributing to financial governance, strategic oversight, and organizational capability development in support of healthcare-related and professional platforms.
With a strong background in financial planning, risk management, and long-term legacy strategy, Charlize provides a holistic leadership perspective in aligning medical services, health protection frameworks, and sustainable long-term planning. She has managed high-value client portfolios exceeding RM50 million and plays a key role in bridging healthcare, wellness, and cross-border strategic ecosystems at the group level.
Richard Ooi
CEO
Richard Ooi has been engaged in financial planning and integrated management since 1999, with over 25 years of professional experience across multi-sector platforms. His work spans the integration of healthcare, real estate, insurance, and wealth management, supporting the evolution of diversified and scalable service ecosystems.
At the group level, Richard plays a key role in long-term strategic planning and resource integration, with a particular focus on the international expansion of healthcare and wellness initiatives. Guided by a forward-looking and global perspective, he actively supports cross-border healthcare collaborations, facilitating the adoption of international medical expertise, technologies, and management practices.
Through his strategic involvement, AGH Group continues to strengthen its presence across regional and international markets, enhancing the Group’s competitiveness and long-term sustainability within the healthcare and wellness sector.
Dr Jasmine Lee
Chief Medical Officer
Dr. Jasmine is an accomplished physician, holding an MBBS (First Class Honours) from AIMST University, Malaysia, with a specialization in oncology and regenerative medicine. She currently serves as Chief Medical Officer at AGH Group and as Medical Consultant at Tulips Regenesis (Malaysia), while also contributing to 23 Century International Life Science Centre in the areas of stem cell and NK cell therapies.
Dr. Jasmine expertise includes advanced oncology care, multidisciplinary team (MDT) consultations, and regenerative therapies such as MSC, exosomes, and NK cell treatments, as well as intra-articular joint therapies. Dr. Jasmine is committed to personalized patient care and to bridging international medical innovations with local clinical practice.
Shermine Chong
Director of Medical Operations
Shermine Chong, with a strong foundation in corporate finance, risk governance, and healthcare operations, and over a decade of professional experience supporting regional and cross-border healthcare initiatives. She has led medical operations coordination, hospital partnerships, and patient access pathways across multiple international markets, overseeing complex healthcare projects that involve multidisciplinary teams, institutional stakeholders, and cross-border service delivery. Her experience spans operational planning, risk management, and healthcare project execution, supporting scalable and sustainable healthcare platforms.
By integrating her expertise in medical operations, financial oversight, and international project coordination, Shermine plays a key role in advancing the Group’s global healthcare partnerships, strengthening cross-border patient care frameworks, and supporting the organization’s international growth strategy.
Jessie Low
Director of Marketing
Jessie Low with a strong foundation in finance and risk management and over four years of experience at the intersection of healthcare and finance. She has led marketing and business development initiatives for advanced medical technologies across Asia, while also providing personalized risk and insurance advisory services.
By bridging healthcare innovation, financial insight, and strategic marketing, Jessie supports informed decision-making for both individuals and organizations. Her work focuses on creating long-term value by aligning health and wealth strategies with the Group’s broader regional and international growth objective.
Jolene Kiew
Regional Head Coordinator
Jolene Kiew brings over 10 years of experience in life insurance advisory and more than 5 years of hands-on experience in will and trust planning. She is experienced in delivering end-to-end service support, covering pre-engagement planning, implementation, and post-service coordination, with a strong emphasis on service quality and long-term client relationships.
In addition, Jolene has extensive experience in agency network coordination and large-scale event execution, where she responsible for the planning, organization, and facilitation of major meetings, seminars, and regional activities. Her work demonstrates strong capabilities in organizational management, communication, and stakeholder coordination.
Within the AGH Group, Jolene supports teams in streamlining service workflows and coordinates regional offline seminars and engagement sessions, contributing to the effective rollout of AGH’s projects, technologies, and initiatives across multiple regions.
Doreen Ooi
Regional Project Manager
Doreen Ooi is a healthcare consultant and researcher holding an MSc in Health Psychology from the University of Portsmouth (United Kingdom). She also completed her Bachelor of Psychology studies (First and Second Year) at HELP University Malaysia, establishing a strong academic foundation in psychology and patient-centered care. She has involved in clinical collaboration initiatives with Hygeia Hospital (China) and has served as a Stem Cell Therapy Consultant at 23 Century International Life Science Centre, specializing in regenerative medicine solutions.
With her background in health psychology and holistic patient support, Doreen integrates medical innovation with compassionate care, contributing to regional healthcare projects that ensure patients receive both advanced treatment options and clear, empathetic guidance throughout their healthcare journey.
Evelyn Choy
Project Manager
Evelyn Choy has over 12 years of experience in the health and wellness sector and currently serves as Project Manager under AGH Group, with a focus on cell banking and longevity initiatives. She specializes in integrating advanced cell-based technologies with long-term health planning, supporting structured and sustainable longevity solutions.
In her role, Evelyn works closely with medical institutions, clinical specialists, and families, bridging multidisciplinary stakeholders to deliver clear, coordinated, and patient-centered longevity pathways. Her experience contributes to the effective translation of medical innovation into practical, long-term health strategies.
Berenice Ng
Project Manager
Berenice Ng serves as a Project Manager at AGH Group, with experience in managing medical projects across regenerative medicine, advanced healthcare, and oncology-related fields. She has also been involved in international market development and cross-border healthcare initiatives, supporting institutional growth and collaborative partnerships.
In her role, Berenice oversees medical project execution, including hospital coordination, oncology-related treatment workflows, and multidisciplinary stakeholder communication. She brings strong leadership capabilities and has also served as a lecturer, contributing to knowledge sharing and professional training within the healthcare sector.
Pristine Looi
Health Screening & Preventive Care Consultant
Pristine Looi is a Health Screening & Preventive Care Consultant with a multidisciplinary background spanning healthcare management, nutrition, and patient-centered advisory. She specializes in guiding individuals through comprehensive health screening and preventive care planning, supporting early detection and proactive health management.
She has extensive experience advising clients on personalized health screening packages, as well as supporting patients with existing conditions in exploring integrative and advanced medical therapies including precision oncology planning, cardiac rehabilitation, hyperbaric oxygen therapy, Al-assisted physiotherapy, and cell-based therapies.
In addition, Pristine provides nutritional guidance to support treatment tolerance, recovery, and long-term health outcomes. Her work focuses on delivering clear guidance, compassionate support, and coordinated care, ensuring patients are connected to the right solutions at the right time throughout their healthcare journey.
Bernice Choo
Medical Aesthetic Consultant
Bernice Choo is a Medical Aesthetic Consultant, graduating from Shanghai University of Traditional Chinese Medicine and Kaplan Singapore with a major in Marketing. She currently serves as a Beauty & Skincare Consultant at Tianli Biotech, specializing in the integration of Traditional Chinese wellness principles with modern biotechnology.
With a multidisciplinary background spanning traditional wellness, aesthetics, and modern healthcare innovation, Bernice focuses on delivering professional skincare consultation and holistic beauty solutions.
Her work emphasizes personalized care, evidence-informed approaches, and the alignment of inner wellness with external aesthetic outcomes, supporting clients in achieving sustainable skin health and overall well-being.
Shirley Lim
Senior Healthcare Consultant
Shirley Lim, specializing in cross-border medical coordination and patient support services. She has extensive hands-on experience supporting cancer patients from Malaysia, Singapore, New Zealand, and Indonesia in accessing treatment at leading oncology hospitals in China.
In her role, Shirley provides end-to-end healthcare coordination, including medical consultation
arrangements, hospital coordination, treatment progress follow-up, and post-treatment care support. She is committed to delivering professional, structured, and compassionate guidance, helping patients and families navigate complex cross-border healthcare journeys with clarity and confidence.
Danny Tan
Senior Healthcare Consultant
Danny Tan is a Senior Healthcare Consultant with over 13 years of experience spanning insurance, wealth, and legacy planning, and a strong focus on supporting healthcare and family-centric planning strategies. He holds a degree in Biology and Biological Taxonomy from University of Malaya, providing him with a strong scientific foundation that complements his advisory work within healthcare and wellness ecosystems.
He specializes in family trust advisory, will and succession planning, philanthropic structuring, and structured financing solutions, working closely with fund houses and private capital partners. Within the healthcare and wellness platform, Danny supports families and entrepreneurs in aligning medical needs, long-term care planning, and asset-backed financing structures, enabling sustainable health and wealth strategies for multi-generational outcomes.
Dixon Chan
Healthcare Consultant
Dixon Chan supporting patients from Malaysia with non-invasive cancer treatment consultations, clinical assessments, and cross-border care coordination. Prior to his work in oncology, he was actively involved in metabolic restoration, anti-aging, and longevity medicine, with hands-on experience in cellular repair, energy metabolism, and long-term health management.
With this combined background in treatment support and recovery planning, Dixon helps patients and families navigate critical stages of illness by making informed decisions that consider not only treatment options, but also treatment tolerance, recovery outcomes, and overall quality of life.
Zac Lee
Healthcare Consultant
Zac Lee, supporting cancer patients and their families through medical coordination and care navigation. His work includes medical record organization, treatment pathway explanation, and facilitating clear communication between patients, physicians, and healthcare institutions to support informed medical decision-making.
He has assisted patients across multiple hospitals and healthcare systems, helping streamline medical information flow and reduce coordination burden for families. In addition, Zac has experience in medical communication and educational support, working with clinics and healthcare teams to translate complex medical and scientific information into clear, practical
Han Seng
Head of Psychological & Patient Support Services
Han Seng leads the Group’s Psychological and Patient Support Services, bringing both professional training and lived experience into patient-centered care. He holds a Bachelor of Psychological Science and Business and a Master of Professional Counselling from Monash University Malaysia, with over 650 hours of supervised clinical internship experience.
As a two-time cancer survivor of Non-Hodgkin Lymphoma, Han Seng has personally undergone chemotherapy and radiotherapy, giving him deep insight into the physical, emotional, and psychological challenges faced by patients and families. He works closely with patients, caregivers, nurses, and doctors in Malaysia, providing psychological support, emotional guidance, and continuity of care throughout the treatment journey.
His work focuses on strengthening treatment resilience, emotional well-being, and patient confidence, ensuring that medical care is complemented by compassionate and structured psychological
